From belief to behaviour

People want to do good — but they often need clarity, confidence, and a nudge. We design that nudge and prove what changed.

Our framework

Six steps from insight to measurable impact. Every project follows this path — adapted to your context.

1.Define behaviour

We start with the exact behaviour you want to see — not a vague awareness goal, but a specific, observable action.

2.Find barriers

Through research and behavioural analysis, we identify what's stopping people from acting on their beliefs.

3.Form hypothesis

We develop a testable hypothesis about which intervention will reduce friction or increase motivation.

4.Create journey

We design the full experience — messaging, creative, digital touchpoints — optimised for conversion.

5.Distribute

We put the right message in front of the right people at the right moment of influence.

6.Measure & learn

We track real behavioural outcomes, not just impressions, and use what we learn to improve.

Four principles of behaviour change

Clarity

People can't act on what they don't understand. We make the ask unmistakable.

Trust

Scepticism is the default. We earn trust through proof, transparency, and familiar voices.

Motivation

We connect the action to something people already care about — identity, community, legacy.

Action

We remove every unnecessary step between intent and behaviour. Less friction, more follow-through.

Boncom co-workers sitting around a conference table.

What Our Clients Say

Their proactive approach to partnering with community stakeholders has opened new pathways to engage harder-to-reach audiences.

Jason Mettmann Headshot
Jason Mettmann Communications Manager, State of Utah, Highway Safety Office

Boncom’s informed approach allows us to reach our goals and better connect with audiences.

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Katie McMinn Communications Coordinator, Utah Department of Health

Brand awareness, creative and fresh approaches and a spirit of collaboration are keys to a great marketing team, Boncom excels in this. The Boncom executive leadership team is engaged and committed to a mutually beneficial experience.

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Tommy Joe Lucia Executive Director, Utah Days of '47 Rodeo

Ready to change
behavior for good?

Tell us about the action you want your audience to take. We'll bring the science and the creative.

Get in touch